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PPI Reimbursement Guaranty. If the PPI says the car isn't what the listing said it was, your pre-purchase inspection is on us.
Fee Refund Guaranty — and your fee comes back too. Same test, same report. You walk, and we refund our fee in full.
Any other reason and the fee stands. Change of mind, financing, a price the seller won't move on — those don't get a refund. We'd rather tell you that here than bury it.
A 2024 Mercedes-Benz AMG G63, presented on TANC from San Diego, CA. Specification: 4.0 V8, 577 hp, 627 lb-ft, 9-speed automatic, AWD. Cardinal Red Metallic over Macchiato Beige/Brown, showing 13,196 miles. Maintenance current.
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How the guaranties work. Tell us within 2 business days of acceptance that you want an inspection. Give us written notice that you're terminating within 2 business days of receiving the report, and no later than the earlier of 10 days after acceptance or the time to acquire you stated in your offer. The report has to document one of the conditions listed above, and that condition can't have been disclosed in the listing.
The Fee Refund Guaranty applies whether we booked the inspection or you did. The PPI Reimbursement Guaranty applies only if we booked it through our network, and to one inspection per buyer every 12 months.
Your deposit is held by the escrow provider under your agreement with the seller. We don't control it. Full terms in Sections 6.4 and 6.6 of the Terms of Service.
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